Privacy Policy

This policy explains what personal data VISIVIA collects on this site, why, how long we keep it, and how you can exercise your rights. It follows the Brazilian General Data Protection Law (LGPD, Law 13.709/2018).

Controller: VISIVIA, company ID (CNPJ) 52.551.410/0001-24. Privacy contact: team.visivia@gmail.com.

What we collect

Only what you type into the contact form:

• Name, company and work email — required so we can reply.
• Phone or WhatsApp, sales team size and goal — optional.
• The message you write.

Technical data

Along with the submission we record the date and time, a random record identifier, and a cryptographic hash of the IP address. The IP itself is never stored: we keep only the hash, which lets us curb abusive submissions and cannot identify you.

We also keep a truncated browser identification (user agent) for the same reason.

Why we use it

Legal bases: consent (art. 7, I) for the contact, and pre-contractual procedures at your request (art. 7, V). Legitimate interest (art. 7, IX) covers the anti-abuse measures.

• To reply to you and assess whether working together makes sense.
• To prepare a commercial proposal when you ask for one.
• To protect the site against automated submissions and abuse.

Who we share it with

We do not sell, rent or transfer your data. There is no advertising, remarketing or data enrichment coming from this site.

Data may pass through infrastructure providers strictly needed to host the site and send email, always under contract and limited to that purpose.

How long we keep it

Up to 24 months after the last contact, or sooner if you ask for deletion. Records required by law are kept for the legally mandated period.

Security

• Encrypted traffic with HTTPS and HSTS.
• A content security policy restricted to our own origin: the site loads no third-party script.
• Server-side validation of everything that arrives, and parameter-bound database queries.
• Submission limits per origin and per email address.
• IP addresses never written in clear text.
• Access to the lead database restricted to the VISIVIA team.

Cookies

This site uses no tracking cookies, no third-party analytics and no social pixels. Nothing is written to your browser to follow your navigation.

That is why you will not find a cookie banner here: there is no consent to ask for beyond the form submission itself.

Your rights

The LGPD guarantees that you may, at any time:

• Confirm that we process your data and access it.
• Correct incomplete, inaccurate or outdated data.
• Request anonymisation, blocking or deletion of unnecessary data.
• Request portability to another provider.
• Withdraw consent and request deletion of data processed on that basis.
• Be told who we share your data with.

How to exercise them

Write to team.visivia@gmail.com with the subject "LGPD". We reply within 15 days. If we need to confirm your identity, we ask only for the minimum required.

Changes to this policy

If anything changes, we update this page and the date at the top. Material changes are emailed to anyone already in contact with us.